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About the Role

As a Support Engineer, you will play a crucial role in delivering comprehensive support across multiple sites, focusing on Microsoft OS support, Citrix and Office 365. This dynamic role demands robust technical skills, including expertise in Microsoft Server administration, coupled with a genuine passion for IT support. The ideal candidate should be open to on-site visits, possess excellent communication skills, and be willing to travel to other offices as required.

What we expect

• Bring experience in Microsoft Server administration.
• Strong 1st and 2nd line support experience is essential.
• Demonstrate a passion for IT support and the ability to thrive in a dynamic, multi-site environment.
• Minimum of 3 years of experience in IT support roles.
• Skills in Office365 and Intune are required.
• Azure or Hyper-V is highly desired

Areas of Responsibility

• Technical Support: Deliver support across multiple sites, addressing requests from graduate level to Directors.
• Microsoft Server Expertise: Provide expertise in Microsoft Server build, migration, and support.
• Desktop Virtualization: Maintain and support desktop virtualization solutions.
• Technology Proficiency: Proficient in technologies such as AD, Intune, O365, Exchange, and Azure Infrastructure, as well as Azure SAAS apps.
• Virtualization Skills: Strong understanding of virtualization, with expertise in VMware.
• Communication and Collaboration: Demonstrate excellent communication skills to engage with a diverse user base. Collaborate with teams across various locations to provide effective support.
• Passion for IT Support: Exhibit a passion for in-house IT support and continuous learning. Openness to travel to other offices to support additional sites when required.

Sterling Property Management Limited are recruiting

We are a family owned and managed business which is focused on service delivery through the employment and empowerment of well qualified team that services local property management companies.

We wish to recruit an Accounts Assistant to join our Accounts team.

We offer a competitive salary package with an excellent working environment in our Onchan office.

The Role:

You will assist the Senior accountant in the preparation of accounts and budgets for property management companies as part of a friendly accounts team, responsibilities include:

• Preparation of annual financial statements
• Preparation of budgets
• Answering queries from external directors and shareholders
• Liaising with company secretarial and maintenance teams
• Liaising with Auditors
• Cover for payments and bookkeeping on occasion
• Preparation of tax returns
• Preparation of quarterly reports for clients

Our commitment to you:

• A pleasant working environment
• Competitive Salary
• Up to 25 days holiday per year
• All UK and Isle of Man Bank Holidays
• Permanent Health Insurance
• Group Life Assurance
• Travel Insurance
• Support for development and learning
• Support for Professional Qualifications
• Local parking

We have an opportunity for a Tax Analyst to join our Isle of Man Team on a permanent basis.

Who We Are

Nedbank Private Wealth is a multi-award-winning private bank and wealth manager headquartered in the Isle of Man, with branches in London, Jersey and a representative office in the UAE. The company provides a full international wealth management offering through its wealth planning, investment management, and banking services, to both business and private clients worldwide.

​All our people are expected to consistently demonstrate our 6Cs, Collaboration, Curiosity, Courage, Client Impact, Can Do Attitude and Completeness.

​Job Purpose

The Tax Analyst is responsible for the administration of US tax-related processing and reporting in relation to assets held by clients of Nedbank Private Wealth, together with ensuring the obligations of FATCA/CRS regulations are met. The role supports tax controls across securities and cash events, ensuring correct documentation, withholding, reconciliations, submissions, and audit readiness. The role helps maintain tax compliance across multiple jurisdictions while enhancing client experience and operational accuracy.

​Responsibilities & Duties

• Administer the bank’s Qualified Intermediary (QI) function, maintaining tax documentation and US safekeeping requirements with Citi.
• Validate and process W‑series forms (W‑8/W‑9) for clients and complete corporate W‑series forms for onward submission.
• Apply US internal stock movements, internally and with Citi, to ensure appropriate withholding tax is applied.
• Process monthly and annual tax reclassifications.
• Identify and resolve incorrect withholding tax deductions across income types and asset classes.
• Complete 1099 and 1042/1042‑S reconciliations and reporting, meeting IRS/QI requirements and deadlines.
• Monitor for IRS/QI regulatory changes, updating procedures, controls, and tax documentation requirements.
• Support and contribute to the QI Periodic Review, QI action plans, remediation work, and operational tax meetings.
• Review and maintain client tax documentation and entity classifications for FATCA/CRS, including periodic refresh cycles.
• Prepare data extracts, reconciliations, and submission‑ready packs for FATCA/CRS reporting across multiple jurisdictions.
• Perform integrity checks, investigate discrepancies, and maintain audit‑ready evidence for all tax processes.
• Respond to QI/US tax and FATCA/CRS queries from internal stakeholders, custodians, and auditors.
• Process tax‑related transactions to client accounts, including journals and FX instructions, within delegated authorities.
• Investigate and resolve stock or cash reconciliation breaks linked to tax processing.
• Produce client Income and Trade Reports, as required.
• Manage and triage the Operational Tax mailbox, ensuring timely responses.
• Participate in UAT for tax‑related system changes and contribute to continuous improvement of processes and controls.
• Provide training, guidance, and support to colleagues and assist in onboarding junior team members.

Responsibility for & lead a team which maintains risk & compliance oversight mechanisms within the Investment Division to ensure that business operates in accordance with agreed risk parameters & in-compliance with regulatory requirements of Investment Business & Funds Services Business licences, by supporting the identification, analysis & management of risk arising from the investment operations, maintaining a coherent governance structure for division & undertaking risk responsibilities.

Key Outputs

• Develop and deliver risk, compliance and regulatory training as required by the Investment services staff, ensure that all staff members are adequately trained to ensure that business is carried out in compliance with the relevant policies, procedures and legislation.
• Develop and implement a staff training program, ensuring adherence to the required Continuous Professional Development requirements and the completion and maintenance of Investment qualifications to ensure that employees skilled and qualified to carry out the work of Investment Services.
• Develop and implement a staff training program, ensuring adherence to the required Continuous Professional Development requirements and the completion and maintenance of Investment qualifications to ensure that employees skilled and qualified to carry out the work of Investment Services.
• Ensure timeous submissions of regulatory returns and management of regulatory reviews and enquiries. Ensure compliance with key legal and regulatory requirements as well as group policies.
• Investment Division Business Control team. Act as a lead and provide direction to a business control team which is responsible for conducting control testing and being a point of contact for compliance and risk related queries from the investment division.

Purpose of the Role

The Enterprise Account Manager will take ownership of high-value inbound enterprise opportunities, converting them into long-term strategic contracts that drive sustainable growth. This is a senior, commercially driven role requiring credibility at executive level, strong technical understanding and exceptional presentation skills.

The role holder will elevate enterprise-level conversations, confidently present plan.com’s technology solutions, including delivering studio-based and in-person demonstrations, and lead complex negotiations with maturity and commercial sharpness. Operating calmly under pressure, they will be able to think on their feet, command a room and build credibility quickly with senior decision makers.

As a visible ambassador of the plan.com brand, the Enterprise Account Manager will protect and enhance the company’s reputation while working closely with in-house technology teams to deliver compelling, technically sound solutions. The role will also play a key part in shaping and building the foundations of a future Enterprise acquisition function, making it a high-impact position within a scaling business.

Main Duties and Responsibilities

Enterprise Lead Ownership

• Own and progress high-value inbound enterprise opportunities from qualification to close
• Analyse complex commercial and technical requirements to shape tailored solutions
• Lead senior-level negotiations to secure long-term strategic contracts

Technology & Solution Presentation

• Deliver commercially-focused demonstrations of plan.com’s portal and technology solutions
• Present confidently in-person, on-camera and in studio environments
• Translate technical capability into clear business value for enterprise stakeholders

Commercial Strategy & Growth

• Structure complex proposals and pricing models aligned with client requirements
• Protect margin while maximising contract value and long-term revenue
• Identify and secure upsell and cross-sell opportunities within enterprise accounts

Cross-Functional Collaboration

• Partner with in-house technical teams to scope and deliver bespoke solutions
• Act as the commercial lead and primary interface between clients and delivery teams
• Ensure alignment between commercial commitments and technical delivery

Enterprise Function Development

• Contribute to the design and evolution of the Enterprise acquisition function
• Support future recruitment, onboarding and mentoring as the team expands

The successful candidate will be responsible for the preparation of trust and company financial statements and bookkeeping records for a portfolio of trust and corporate clients together with the year end preparation of financial statements for the Abacus group. The role also has day-to-day responsibility for managing and overseeing the Client Accounting Team, ensuring work is delivered to a high technical standard, within agreed deadlines, and in accordance with regulatory and professional requirements.

PLEASE NOTE:

• This role is not open to relocation. Only candidates who have residency and right to work in the Isle of Man can be considered.
• This role is a Fixed Term Contract

To monitor and review all new personal account applications from the various distribution channels within Standard Bank Offshore (SB0), providing assistance with training/support/checking of new starters applications and sign off of 'Standard & Medium Risk' rated accounts ensuring that these are in line with regulatory, internal and group requirements, contributing to a positive overall client experience.

Key Outputs

• Conduct on boarding reviews of all new personal account applications from the various distribution channels within Standard Bank Offshore (SBO), ensuring that new accounts are reviewed within pre-agreed time scales.
• Review files and information on potential new clients of all risk ratings, identifying deficiencies and following up on all queries to resolution and ensure that new business reviews are conducted in line with the “Client Take on and Maintenance Manual” updated from time to time by Compliance.
• Validate source of funds in line with Compliance guidelines and ensure that relevant business/compliance approval is obtained prior to account opening.
• Undertake relevant searches mainly via the internet and Accuity/Finscan to highlight adverse media, PEP connections, sanctions considerations and corroborate activities / SOW.
• Prepare account opening packs for Compliance/Director approval/sign off and perform sense check on Tax classification.

NOTE: This role is not open to Relocation or Sponsorship. Isle of Man residents are eligible to apply.

To provide administrative support across the Account Services supporting the Debit Card, Internet Banking, Scanning & Static teams. The support provided includes various administrative tasks following various set procedures and in an effective and timely manner to ensure delivery as per agreed service level agreements.

Key Outputs

• Adhere to the Banks standards, policies, procedures, service charters as well as service level agreements with internal and external clients to ensure efficient and effective account services is provided.
• Complete debit card related instructions, internet banking registrations, password/memorable date changes for both personal and corporate clients from the various business channels within Standard Bank.
• Identify and provide feedback to manager on continuous improvement opportunities for the betterment of current processes and procedures to ensure efficiency and effectiveness of the Account Services team.
• Maintain and update customer information on a continuous basis following set processes and procedures to ensure that all activities are carried out in accordance with accuracy service standards, service charter and service level agreements with internal and external clients.
• Support, encourage and promote business changes positively across the respective teams, involved in the change and innovation process, to promote understanding, acceptance and positive adoption.