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We are seeking a Fractional Consultant, reporting directly to the Compliance Director, to lead efforts to ensure full adherence to the UK Gambling Commission's Remote Gambling and Software Technical Standards (RTS) for a Gambling Software provider.

This role is currently for a UK gambling software provider and as such, the number of hours / days required is TBD. The Group has ambitious expansion plans into other jurisdictions and if the candidate is interested, there is scope for this to become a full-time role as more jurisdictions come online.

Primary Responsibilities

• Lead RTS compliance for a GB regulated Software Provider.
• Interpret and apply RTS as issued by regulators and develop appropriate technical controls, policies, and procedures.
• Oversee all required testing for RNG games and virtual events to ensure they have been deployed as certified.
• Manage the initial certification, re-certification after updates, version control and release approvals - Liaising with internal developers
• Manage relationships with external testing labs and oversee remediation (if required).
• Incident management - Lead or support investigation of game malfunctions and breaches of technical standards.
• Logging, Monitoring & Audit Readiness - ensure systems maintains complete, accurate, and tamper-proof logs and traceability of game outcomes, transactions, and player activity.
• Act as a key point of contact during regulator or auditor queries.

Secondary Responsibilities

Subject to ongoing developments in the business and the Consultant’s willingness to continue their involvement

• Oversee license applications and establish compliance frameworks for gambling software testing in new jurisdictions, adapting RTS principles to local requirements.
• Monitor regulatory developments, train staff, and represent the company in audits or regulator interactions.
• Stay up to date with regulatory updates, technical bulletins, and consultations and report back to management and front-line teams, as required.

Job Purpose

This role is responsible for delivering the data insights and commercial intelligence that underpin decision-making across plan.com. The Data Analyst will work with large and complex datasets to develop analytical models, deliver both one-off and scheduled analysis, and support forward-looking financial forecasts that drive understanding of business performance.

The role plays a central part in analysing historic and future profitability, rebuilding and owning core reporting datasets, and enhancing Power BI reporting. Fundamental to this position is the ability to step back from raw data, understand its commercial context, and translate complex analysis into clear, compelling narratives that support or challenge business assumptions.

Main Duties and Responsibilities

• Partner with stake holders across the business to understand commercial and analytical requirements, translating these into clear, actionable insights that support decision-making.
• Analyse large and complex datasets to deliver analytical models, ad hoc and scheduled analysis, and forward-looking financial forecasts, including historic and future profitability and three-statement financial modelling.
• Build, maintain, and take ownership of core reporting datasets, supporting the rebuild and ongoing development of Power BI reports and data models.
• Develop and manage scalable, reliable data processes using tools such as KNIME, Python, Excel, and Power BI, ensuring strong data orchestration and data integrity.
• Identify trends, risks, and opportunities within data, stepping back to understand the wider business context and creating clear narratives that support or challenge commercial assumptions.
• Communicate insights effectively to both technical and non-technical audiences, contributing to the continuous improvement of analytics, reporting standards, and decision-making frameworks.
• Undertake ad hoc analytical tasks as required to support the objectives of the analytics team and the wider business

Job Details

To support the International Business in complying with the Foreign Account Tax Compliance Act (FATCA) and Common Reporting Standards (CRS) requirements.

Key Responsibilities

**Technical and Tax Reporting        **

• Facilitating technical training where appropriate to share knowledge and support continuous development.
• Liaising with local tax authorities to ensure compliance.
• Analysis of data on a periodic basis to ensure that data reported to the regulators is correct
• FATCA CRS annual data submission to IOMTD is on time.
• Ensuring all own work is completed within the team’s SLAs and high-quality standards
• Supporting the wider team to meet timely and accurate regulatory reporting requirements.
• Continual review and improvement of current processes and procedures

**Process Management        **

• Act as a point of escalation for complex queries.
• Making key decisions and recommendations as required on reporting requirements.
• Provide support to BAU as required.
• Proactive, solutions-based approach to understanding issues which arise and then able to implement actions according to administrative policies and procedures.

**Self -Management  **

• Be responsible and accountable for own personal development.
• Ensure adherence to all company policies including risk, compliance and HR policies and responsible for regulatory reporting.

**Projects        **

• Act as a SME as applicable for FATCA & CRS Processes.

We have an opportunity for an Asset Servicing Analyst to join our Investment Operations division on a permanent basis.

Who We Are

Nedbank Private Wealth is a multi-award-winning private bank and wealth manager headquartered in the Isle of Man, with branches in London, Jersey and a representative office in the UAE. The company provides a full international wealth management offering through its wealth planning, investment management, and banking services, to both business and private clients worldwide.

All our people are expected to consistently demonstrate our 6Cs, Collaboration, Curiosity, Courage, Client Impact, Can Do Attitude and Completeness.

Job Purpose

The Asset Servicing Analyst is responsible for administering the Corporate Actions and Income processes in relation to the assets held by clients of Nedbank Private Wealth. The position sits within the Investment Operations Asset Servicing Team.

Responsibilities & Duties

• Administering all aspects of the lifecycle of a Corporate Event, including communications, entitlements reconciliation and collating elections
• Processing all types of Corporate Action transactions
• Processing multicurrency distributed income payments (cash dividends), reinvested dividends, money market dividend accruals, and undistributed income (accumulation dividends)
• Administration of events via our Global Custodian, including submission of elections
• Investigating and rectifying asset and cash reconciliation items
• Administering restricted liquidity and other impaired assets
• Administering shareholder disclosure requests
• Responding to a diverse range of ad-hoc queries across Asset Servicing
• To safeguard client assets by ensuring client asset rules are followed for all appropriate jurisdictions.
• Adhering to regulatory reporting requirements (Mifid reporting, etc.) in relation to Corporate Action transactions
• Journal input and foreign exchange instructions
• Developing relationships with clients, intermediaries and custodians
• Production of income reporting and trading statements
• Ensuring any Asset Servicing errors are resolved promptly, with the required incident reporting completed timely and improvements identified to prevent reoccurrence.
• Managing the various dedicated Corporate Actions and Income mailboxes
• Providing cover for other areas within the Asset Servicing team where training has been received.
• Proposing change in order to improve existing processes and systems.
• Undertaking User Acceptance Testing for the Asset Servicing Corporate Actions and Income processes, including periodic system upgrades
• Undertaking project work and/or ad hoc tasks as directed by Asset Servicing Specialist or Asset Servicing Manager

About us

Stacuity is an innovative, ambitious, and rapidly growing company that provides cutting-edge SaaS platforms to Mobile Network Operators (MNOs), MVNOs, IoT Service Providers, Enterprise Connectivity Providers, and related industries. We have developed our own mobile core network and supporting platforms from the ground up, using a modern, state-of-the-art architecture. Our globally distributed platform enables customers worldwide to manage and secure mobile connectivity for Enterprise and IoT markets.

Privately owned and headquartered in the Isle of Man, with a UK office, Stacuity was founded by industry veterans with a proven track record in business growth. To support our ongoing growth, we are expanding our customer support capability - offering a unique opportunity to join an exceptional, trusted, and valued team.

Summary of this job

As a Level 1 Technical Support Analyst, you will be the first point of contact for customers using Stacuity's high-availability connectivity and mobile core SaaS platform.

You will provide world-class customer service, take ownership of support tickets, and help customers restore service quickly and confidently.

You will also develop and maintain our customer support portal and knowledgebase, ensuring customers and internal teams have clear, accurate, and up-to-date guidance.

Key responsibilities - what you will do:

**First-line customer support (L1) **

• Receive, triage, and respond to customer enquiries via the support portal, email, and other agreed channels.
• Own tickets through to resolution where possible, escalating to L2/L3 with clear diagnostics and impact assessment when required.
• Provide timely, professional, and empathetic communications to customers - especially during incidents.
• Meet agreed service targets (e.g., first response time, update frequency, and resolution/closure quality).

**Ticket, incident, and communications management **

• Log, categorise, prioritise, and track incidents, problems, and service requests using our ticketing tools and processes.
• Support incident coordination by gathering information, maintaining timelines, and ensuring customers and stakeholders receive regular updates.
• Follow runbooks and standard operating procedures (SOPs) to restore service quickly and safely.
• Capture post-incident learning: contribute to RCA inputs, known error records, and corrective actions.

**Support portal and knowledge base **

• Develop and maintain our customer support portal, ensuring it is organised, easy to navigate, and kept up to date.
• Create and improve knowledgebase articles, FAQs, troubleshooting guides, and "how to" content based on recurring issues and customer needs.
• Work with Engineering and Operations to validate technical accuracy and keep documentation aligned to product changes.
• Promote self-service by making the right information easy to find and consistently high quality.

**Technical troubleshooting and service awareness **

• Perform first-line diagnostics across networking and platform fundamentals (e.g., IP connectivity, routing/DNS, VPNs, APN configuration, SIM/eSIM provisioning, and common mobile core concepts).
• Use logs, dashboards, and monitoring tools to identify symptoms, validate impact, and support escalation decisions.
• Maintain strong awareness of Stacuity service status and planned maintenance, helping customers understand impact and next steps.

**Continuous improvement and teamwork **

• Contribute to improving support processes, templates, and tooling to make the function more scalable and consistent.
• Identify recurring issues and suggest product, documentation, or process improvements.
• Collaborate closely with Engineering, TechOps, and Product teams to provide a high-quality customer experience.

Working environment and pattern

This role is primarily office hours (Monday to Friday - 9.00 - 5.30) based in our Isle of Man office, with remote working possible by agreement.

Flexibility being available to assist with out-of-hours incident support (24x7) on an occasional basis is an advantage.

Other

• Able to work flexible hours when required to meet the needs of the role - Essential
• Flexibility to be available to assist with out-of-hours incident support (24x7) on an occasional basis - Desirable
• Willing to undertake a DBS check - Essential
• Right to work (if visa is required) - Essential
• IOM Worker/Work permit - Essential

We are seeking an experienced and detail-oriented Accounts Assistant to join our newly formed Isle of Man team. This role focuses on maintaining accurate financial records, managing day-to-day transactions, and ensuring compliance across a group of trading companies.

Reporting directly to the Accounts Manager the successful candidate will play a key role in supporting the finance function, delivering timely reconciliations, and enabling informed decision-making.

Primary Responsibilities

• Maintain accurate financial records for three active trading companies, ensuring all entries are complete and compliant with internal policies and relevant accounting standards.
• Perform daily and monthly bank reconciliations, resolving discrepancies promptly.
• Process accounts payable and receivable, ensuring timely supplier payments and accurate client invoicing.
• Prepare and post journals for accruals, prepayments, and other adjustments.
• Manage intercompany transactions, reconciliations, and currency transfers.
• Support month-end and year-end close processes, including the preparation of management accounts and reports for the Financial Director.
• Assist with VAT and other statutory filings, liaising with external advisors as necessary.
• Monitor cash flow and provide forecasts to support operational planning.
• Maintain organised digital and physical financial documentation.
• Support internal and external audit requirements by providing accurate records and explanations.

New business development role to grow pipeline, sign new logo deals and increase our revenue.

Looking for someone with the right attitude, passion and ability to hunt new business. Not a junior role but candidate likely to have around 5 years actively selling solutions / platforms / services in IoT or parallel industry.

NOTE: This role is not open to Relocation or Sponsorship. Isle of Man residents are eligible to apply.

To provide administrative support across the Account Services supporting the Debit Card, Internet Banking, Scanning & Static teams. The support provided includes various administrative tasks following various set procedures and in an effective and timely manner to ensure delivery as per agreed service level agreements.

Key Outputs

• Adhere to the Banks standards, policies, procedures, service charters as well as service level agreements with internal and external clients to ensure efficient and effective account services is provided.
• Complete debit card related instructions, internet banking registrations, password/memorable date changes for both personal and corporate clients from the various business channels within Standard Bank.
• Identify and provide feedback to manager on continuous improvement opportunities for the betterment of current processes and procedures to ensure efficiency and effectiveness of the Account Services team.
• Maintain and update customer information on a continuous basis following set processes and procedures to ensure that all activities are carried out in accordance with accuracy service standards, service charter and service level agreements with internal and external clients.
• Support, encourage and promote business changes positively across the respective teams, involved in the change and innovation process, to promote understanding, acceptance and positive adoption.