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Nedbank Private Wealth
18/4/2025
⌛️ 02 May
🗂️ Administration & Support
🕒 Contract
🟨 Mid-level
Financial Services
201+ people

Job Description

We have an opportunity for a Payment Administrator to join our Banking Operations Team here in the Isle of Man on a 12 month limited term basis.

Who we are​

Nedbank Private Wealth is a multi-award-winning private bank and wealth manager headquartered in the Isle of Man, with branches in London, Jersey and a representative office in the UAE. The company provides a full international wealth management offering through its wealth planning, investment management, and banking services, to both business and private clients worldwide.

All our people are expected to consistently demonstrate our 6Cs, Collaboration, Curiosity, Courage, Client Impact, Can Do Attitude and Completeness.

Job Purpose

The Payments Administrator will undertake a range of inward and outward payment-related tasks, taking responsibility for delivering accurate work within tight deadlines, this will include handling high value payments for a range of client types. The Payments Administrator will also be responsible for ensuring client service excellence is delivered to internal and external clients following the policies and objectives of the bank

Responsibilities & Duties

  • Prepare domestic and non-domestic outward payments accurately in a range of currencies
  • Metadata client payment instructions to keep an accurate record of their transactions
  • Issue GBP and EUR cheques
  • Monitor outstanding payment instructions that are awaiting further information
  • Monitor rejected/stalled STP payments and deal with them appropriately
  • Undertake outward payment-related investigations, ensuring they are dealt with promptly to a satisfactory conclusion
  • Retrieve historic paperwork from storage relating to payment investigations
  • Monitor, investigate and clear outward reconciliation items
  • Process special withdrawal mandates
  • Monitor and action emails in the outward payments mailbox
  • Triage payments from the outward payments mailbox to Laserfiche
  • Monitor payments calendar for daily currency standing orders and process them accordingly
  • Monitor and clear payments held in the payment verification system, raising call-backs where necessary
  • Monitor Faster Payment rejects from NatWest and action accordingly
  • Monitor failed non-domestic payments and action accordingly
  • Process new/amend/cancelled currency standing orders
  • Reconcile the intercompany nominal accounts and raise payments to clear the balances
  • Process and apply incoming funds to clients’ accounts using Inward Payment Assistant
  • Return inward funds that we are unable to apply
  • Undertake inward payment-related investigations, ensuring they are dealt with promptly to a satisfactory conclusion
  • Monitor, investigate and clear inward reconciliation items
  • Undertake daily positioning of inward payments
  • Undertake daily positioning of outward payments
  • Input payments in all currencies on various systems
  • Journal input and foreign exchange transactions
  • Authorise domestic and non-domestic payments
  • Undertake a diverse range of ad-hoc administration tasks as required where training has been received
  • Cross-training throughout the department

Requirements

Behavioural Competencies & Soft Skills

  • Embrace the Nedbank Private Wealth culture and display appropriate values and attributes
  • Contribute to the delivery of a positive client experience
  • Demonstrate adaptability and flexibility in order to cope with the ever-changing demands of the role
  • Work efficiently within a team and co-operate with other team members
  • Demonstrate an ability to collaborate and work with other departments such as Client Services, Lending, Risk and Compliance to resolve problems effectively
  • Take responsibility for own continuous personal development, in line with agreed annual performance and objectives

Experience

  • Experience of working within a busy payments environment in a bank, preferably within private client wealth management/private banking (Desirable).
  • A good working knowledge of domestic and non-domestic payments and SWIFT message formatting
  • Experience and knowledge of Know Your Customer requirements
  • Skilled in using standard Microsoft applications such as Excel, Word and Outlook
Nedbank - Banner v2.webp
💰 Financial Services
👥 201+ people
Show Perks

Nedbank Private Wealth offers tailored wealth management, banking, and investment services for high-net-worth clients.

❤️
Paid Volunteer Time
🎓
Professional Qualifications
🚗
Car Parking
🩺
Private Healthcare
🌴
Annual Leave
🏦
Pension
🛡️
Income Protection
📅
Sabbatical Leave
💳
Employee Discounts
👶
Childcare Support
🧠
Mental Health Support
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Perks & Benefits

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Paid Volunteer Time

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Professional Qualifications

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Car Parking

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Private Healthcare

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Annual Leave

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Pension

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Income Protection

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Sabbatical Leave

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Employee Discounts

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Childcare Support

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Mental Health Support

Note: The perks and benefits displayed provide a general overview of what this employer offers. Specific details regarding each perk, including eligibility and terms, will be provided directly by the employer during the application and interview process.

Hiring Process

We believe finding the right fit should be a smooth and enjoyable journey. Here’s what to expect:

01 Application: Submit your application through our careers portal or engage with our Talent Team. We’ll review your details and reach out if we’re a match.

02 Interviews (2 Steps): Meet with us in two engaging conversations to explore your skills, experience, and career goals. This is your chance to shine and learn more about our team.

03 Personality Exercise: A short, fun activity designed to highlight your unique qualities and how you work best with others.

04 Offer: If we’re the perfect match, we’ll send you an offer to officially welcome you to the team!

Apply for this job

Apply directly and land the job today!

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