Job Details

Responsible for managing and developing the Project Management Office, ensuring the successful execution of projects and programs and ensuring the effective management of change through appropriate control mechanisms and reporting. This role involves overseeing project governance, always ensuring compliance and adherence to the project management framework and providing guidance to the wider PMO and Change & IT team.

This role is open to Ireland, Isle of Man and Guernsey candidates

Distinguishing Features:

• Role requires an excellent understanding of Project Management Methodologies and all the associated toolkits plus a comprehensive understanding of what makes for effective and practical control in the identification, mobilisation and execution of projects.
• Meaningful, concise and timely M.I. on the Group’s change agenda is crucial to effect proper control over its execution. This is a highly demanding aspect of the role, requiring experience and a certain degree of financial acumen, as well as fluency with Microsoft Office, with particular emphasis on Excel and PowerPoint
• Influence, communication and diplomacy skills are essential, as well as attention to detail

Key Responsibilities

PMO Leadership:

• Lead and manage the day-to-day operations of the PMO team, providing guidance, coaching and mentorship to PMO staff.
• Ensure the PMO operates as a value-adding function, embedding best practices and driving maturity improvements.

Executive Reporting:

• Provide accurate, timely reporting on portfolio performance, financials and delivery outcomes to our Senior management forums (ICB, ExCo, Boards etc.)
• Translate project and IT information into clear, executive-level narratives for senior leadership and board audiences.
• Co-ordinate inputs from programme\project managers and IT teams to ensure consistency and data integrity across all reporting.

Governance & Compliance:

• Maintain and evolve portfolio governance frameworks, standards, and controls to ensure consistent delivery assurance across projects.
• Ensure adherence to PMO Governance frameworks and provide technical guidance to PMO and change professionals.
• Conduct regular portfolio audits and assurance checks to maintain quality and control.
• Ensure consistent application of project management processes across all projects.

Portfolio Support:

• Support delivery of strategic roadmap of projects.
• Oversight and governance of programme\projects, risks and dependencies.
• Continuous monitoring of the health of the project portfolio to support provision of regular and ad-hoc reporting.
• Drive benefits realisation and reporting.
• Facilitate collection and integration of lessons learned to continuously improve future project execution and action areas for improvement.

Stakeholder Engagement:

• Work closely with the Head of Governance & Controls on day-to-day activities.
• Act as a central point of contact for project management community on PMO and PM processes and expectations.
• Foster collaboration across Change & IT and wider business functions to ensure project success.

Project Delivery Support:

• Support and oversight of project resourcing decisions and capability planning.
• Provide coaching, mentoring, and support to PM community on resource planning and time tracking processes.
• Lead training and onboarding for new PM’s or business stakeholders using PMO and project frameworks.
• Provide expert guidance to project managers and teams to ensure adherence to best practices and successful project execution.
• Ensure successful implementation\training and roll-out of new PMO and PM processes and integration onto JIRA\Confluence.
• Support the provision of PMO support to key programmes\projects as required.
• Ensure PMO provides consistent support to Portfolio Manager and PM’s in relation to project financial management.

Continuous Improvement & Innovation

• Continuously refine and evolve project delivery frameworks to match the maturity of the organisation.
• Implement best practices in project governance, risk management and reporting.
• Promote a culture of continuous learning and innovation across the PMO and PM teams.
• Work with Governance, Process & Design lead to identify opportunities for process improvements and implement changes.
• Identify opportunities for cost optimisation and process automation.

Key Requirements

• Strong leadership and stakeholder management.
• Strong analytical, problem-solving and decision-making skills.
• Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels.
• Financial acumen with experience in budget and cost control for programmes\projects.
• Highly organised with strong attention to detail.
• Ability to work under pressure and to meet tight timelines.
• Expertise in project methodologies (Agile, Waterfall, Prince2 etc.)
• Proficiency in Project management\PMO tools (e.g., JIRA\Tempo\Confluence)
• 3+ year experience in a PMO leadership role.